Analyzing the problem

Our client faced significant operational inefficiencies and financial losses of over a million annually due to misplaced, stolen, or damaged tools during maintenance and outage projects in hundreds of locations globally. These essential tools are critical for technicians performing high-stake repairs, and delays in locating or replacing them resulted in delayed project timelines and incurred penalty costs.

Here were their main pains:

Tracking solutions provided by vendors were insufficient, as they lacked the precision and functionality to meet the company’s unique needs.

Employees were reluctant to use existing mobile apps due to data privacy concerns, resulting in incomplete adoption of the tool tracking system.

The current solution couldn’t integrate data from multiple tool vendors or expand to meet broader needs beyond asset tracking.

Implementing the solution

Our client partnered with us to design a fully customized asset tracking system that would address their challenges while optimizing efficiency, lowering costs, and streamlining project workflows. Timbergrove came in as a one-stop-shop for consulting, development, and integration, which let us deliver the project in record time.

Custom Hardware Development

Custom hardware anchors were developed to track tools with improved accuracy, complemented by firmware and embedded systems integration.

Software Development & Integration

Existing rugged tablets were integrated with new tracking functionality, eliminating the need for workers to rely on their personal devices.

Industrial IoT Integration

A single platform consolidated data from tools across various vendors, allowing seamless oversight of all assets.

Enterprise Scalability

The system was built to integrate with enterprise applications such as SAP and ServiceNow for asset management and reporting.

Results

A pilot implementation proved the solution’s ability to deliver significant operational improvements, paving the way for broader adoption and long-term scalability.

Cost Savings

Reduced tool misplacement helped the client drastically mitigate their losses.

Less Down Time

Delays caused by misplaced tools were eliminated, keeping projects on schedule and avoiding costly penalties.

Enhanced Efficiency

The use of existing rugged tablets maximized usability, minimized new hardware costs, and alleviated worker privacy concerns.

Future-Ready Design

The scalable platform ensures easy integration with enterprise systems, preparing the company for future operational needs.

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